Faculty Advisors

Our Faculty Advisors are leaders in a variety of health care fields. We rely on their guidance to organize educational and practical experience opportunities for our members.

If you would like to join or nominate someone to be a Faculty Advisor, please contact

2015-2016 Faculty Advisors

Dean Lising

Dean Lising BScBio, BscPT, MHSc


Dean Lising is the Collaborative Practice Lead, Strategy Lead, IPE Curriculum, at the Centre for Interprofessional Education, University of Toronto. Dean holds a Bachelor of Science in Human Biology, a Bachelor of Science in Physical Therapy, a Masters of Health Administration degree, UT and a status appointment as Lecturer at Department of Physical Therapy, Faculty of Medicine, UT. Dean has held leadership and management roles in professional practice, academic affairs, interprofessional education and redevelopment in academic and community hospitals. He has led and implemented quality, safety and accreditation projects including bullet round PDSA cycles, visual whiteboards, process mapping in alternate level of care access and flow, electronic documentation order sets, hand hygiene, early mobility, falls and pressure ulcer improvement across hospital and community care. Dean developed and leads the Interprofessional Quality and Safety Certificate program in the UT interprofessional education curriculum with ongoing teaching/facilitation of IHI Seminars, QUIPS Conference workshops, IHI Open School online discussion forums and electives. He is a widely invited keynote speaker and facilitator with interprofessional teams and organizations. He is a passionate advocate of patient-partnered care, education and research, collaborating with patient/family leaders in development of the Holland Bloorview Interprofessional Home Visiting Program, UT Health Mentor program, and scholarly conference presentations/workshops. Dean continues to work as a clinical physiotherapist with over 15 years experience in inpatient, critical care, emergency and ambulatory clinic settings.

2014-2015 Faculty Advisors

Dr. Hayes

Dr. Christopher Hayes, MD, MS, MEd
Medicine; Health Policy, Management, and Evaluation

A 2013-14 Canadian Harkness/IHI Fellow in Health Care Policy and Practice, Dr. Hayes has been at St. Michael’s Hospital in Toronto since 2005, where he is the critical care response team site director and the medical director of quality and performance. He is an assistant professor at the University of Toronto in the Department of Medicine and the Institute for Health Policy, Management and Evaluation.  Since 2008, Hayes has been the medical officer for the Canadian Patient Safety Institute, where he chaired the Canadian Safe Surgery Saves Lives program.  He is a recognized leader in patient safety and quality improvement, working with regional, national, and international organizations, and has received multiple distinctions and awards.

Dr. Ross Baker, PhD

Health Policy, Management, and Evaluation

Dr. Ross Baker is a professor in the Institute of Health Policy, Management & Evaluation at the University of Toronto.

Dr. Baker was principal investigator for the project “Adverse Events in Canadian Hospitals” and together with Dr. Peter Norton and a team of investigators across Canada published the results of the study in the Canadian Medical Association Journal in 2004. Dr. Baker and Dr. Norton were awarded the Health Services Research Advancement Award from the Canadian Health Services Research Foundation for their patient safety research in May 2009.

In October 2008, Dr. Baker published a book, High Performing Healthcare Systems that analyzes seven health care systems that have been successful in using improvement tools and knowledge to transform outcomes. Other recent projects include the study of effective governance practices in improving quality and patient safety and an assessment of the legislative, legal and policy barriers to enhanced adverse event reporting and learning in Canada.

Dr. Baker co-chaired a working group on methods and measures for patient safety for the World Health Organization from 2005-2010 and chaired the Advisory Committee on Research and Evaluation for the Canadian Patient Safety Institute. Dr. Baker is a member of the Board of the Health Quality Council of Saskatchewan, and the Advisory Board for the GE Patient Safety Organization (PSO) in the US.

Michael W. Carter

Department of Mechanical & Industrial Engineering

Michael Carter has been a professor in the Department of Mechanical & Industrial Engineering at the University of Toronto since 1981. He received his doctorate in mathematics from the University of Waterloo in 1980. Since 1989, his research focus has been in the area of health care resource modelling with a variety of projects in hospitals, home care, rehab, long-term care, medical labs and mental health institutions. He has supervised more than 260 engineering students in over 150 projects with health care institutions.

Carter has won the Annual Practice Prize from the Canadian Operational Research Society (CORS) four times (1988, 1992, 1996 and 2009). In 2000, he received the CORS Award of Merit for lifetime contributions to Canadian operational research. He also received an Excellence in Teaching award from the University of Toronto Student Administrative Council. He is on the editorial board for the journals Health Care Management Science, Operations Research for Healthcare, Health Systems and IIE Transactions on Healthcare Systems. He is a member of the Program Committee for the Collaborative Program in Resuscitation Sciences and a mentor in the Health Care, Technology and Place program at the University of Toronto. He is on the advisory board for the Regenstreif Centre for Healthcare Engineering at Purdue University, an adjunct scientist with the Institute for Clinical Evaluative Sciences in Toronto and a member of the Faculty Advisory Council for the U of T chapter of the Institute for Healthcare Improvement (IHI). He is also a member of the Professional Engineers of Ontario.

In 2012, he was inducted as a fellow of the Canadian Academy of Engineering and in 2013 he was inducted as a fellow of INFORMS, the Institute for Operations Research and the Management Sciences.

Olavo Fernandes, RPH, BscPharm, CPR, PharmD, FCSHP


Olavo Fernandes is Director of Pharmacy-Clinical, University Health Network and Assistant Professor with the Division of Pharmacy Practice at the Leslie Dan Faculty of Pharmacy, University of Toronto.  Olavo completed a BScPhm (1995) and PharmD (1998) at the University of Toronto and a hospital pharmacy residency (1996) at the University Health Network.  His clinical director role oversees the clinical pharmacy programs at 4 UHN hospitals as well as education, residency programs, clinical informatics, and drug information.  Olavo is also co-director of the Mount Sinai Hospital- UHN Antimicrobial Stewardship Program.    At the Leslie Dan Faculty of Pharmacy (U of T) Olavo serves as the patient safety theme coordinator in the new entry-to Practice PharmD curriculum.  From an education leadership perspective, Olavo also chairs the UHN-wide Interprofessional “Learner Experience Committee” which is focused on enhancing quality learning experiences for all health care professional students. 

Olavo is an active member of a number of professional associations including the Canadian Society of Hospital Pharmacists where he has served as chair of the National Educational Services Committee and Ontario Branch National Delegate. He  frequently contributes to continuing education and conference presentations at the local, provincial and national level.  Olavo is currently national co-chair of the Canadian National Clinical Pharmacy Key Performance Indicator Collaborative.   His research and publication interests include Interprofessional medication reconciliation and evaluating the patient care impact of pharmacy practice.

Will Mitchell

Dr. Will Mitchell

Rotman School of Management

Will Mitchell serves as a Visiting Professor of Strategic Management at Rotman, where he holds the Anthony S. Fell Chair in New Technologies and Commercialization. Will studies business dynamics in developed and emerging markets, investigating how businesses change as their competitive environments change and, in turn, how business changes contribute to ongoing corporate and social performance. Will teaches courses in corporate strategy, emerging market strategy, entrepreneurial strategy, and pharmaceutical and other health sector strategy.

Dr. Michael Rachlis, MD, MSc FRCPC, LLD (Honoris Causa)

Medicine; Public Health

Dr. Michael Rachlis was born in Winnipeg, Manitoba in 1951 and graduated from the University of Manitoba medical school in 1975. He interned at McMaster University and then practiced family medicine at the South Riverdale Community Health Centre in Toronto for eight years. He completed specialty training in Public Health at McMaster and was made a fellow of the Canadian Royal College of Physicians in 1988.Dr. Rachlis practices as a private consultant in health policy analysis. He has consulted to the federal government, all ten provincial governments, and two royal commissions. He is also an associate professor (status only) with the University of Toronto Dalla Lana School of Public Health. In 2010, the University of Manitoba conferred upon Dr. Rachlis an honorary doctor of laws in recognition of his service to Canadian health policy.Dr. Rachlis is based in Toronto but consults and lectures widely on health policy issues. He has been invited to make presentations to committees of the Canadian House of Commons and the Canadian Senate as well as the United States House of Representatives and Senate. He is a frequent media commentator on health policy issues and the author of three national bestselling books about Canada’s health care system. In his spare time, Dr. Rachlis enjoys cycling and duplicate bridge.

Kathy Trip, RN, MN


Kathy started her career at the University Health Network (UHN) as a research registered nurse with the Bone Marrow Transplant program, which lead led her to develop UHN’s Stem Cell Collection program. During that time, Kathy pursued her undergraduate and graduate studies, leading her to become a nurse practitioner (NP). She has acted as NP in the Transfusion unit and has passionately worked with oncology patients admitted to TGH.

Most recently, Kathy has been instrumental in the development of
REACH (Reducing Emergency and Acute Care Hospitalization), an urgent oncology care clinic at Princess Margaret Hospital. Kathy has been invaluable at REACH, as she acts as an NP, as well as provides clinical leadership and oversees program planning and development of this significant initiative. Kathy has utilized the innovations of several CICC projects at REACH, including Procedure Carts and the use of Rypple(www.rypple.com, a web-based application which allows users to get quick and anonymous feedback), to obtain feedback from clinicians sending patients to the REACH clinic.

Along with Anne Van Deursen, Kathy was co-developer of the General Internal Medicine (GIM) amazing initiative, an exciting annual interprofessional symposium that is aimed at highlighting the important work of GIM and providing a forum for continuing education for GIM specialists.

Recently seconded to the University of Toronto Faculty of Nursing Graduate program, Kathy hopes to introduce the innovative work of the CICC to her colleagues. She will also continue her work at REACH and as a reviewer with the Ontario Cancer Research Ethics Board.

Dr. Daniyal Zuberi, PhD, AM, MSc, BA

Social Work

Dr. Zuberi obtained his doctorate at Harvard University in 2004, in Sociology and Social Policy.  He received the Best Dissertation Award, Labor and Employment Relations Association (LERA) and was a finalist for the W. E. Upjohn Institute for Employment Research Best Dissertation Award.  Since 2005 Dr. Zuberi has been an Assistant Professor at the University of British Columbia in the Department of Sociology.  Dr. Zuberi has published one book Differences that Matter: Social Policy and the Working Poor in the United States and Canada (2006), for which he has won several awards.  Dr. Zuberi has been awarded several research grants from the Tri-Council.  Dr. Zuberi will on a one year William Lyon Mackenzie Research Fellowship at Harvard University, from July 1, 2011 to June 30, 2012.


Dr. Brian Wong


Dr. Wong’s research centres on the intersection between patient safety, quality improvement and medical education. Areas of focus include improving in-hospital communication using information technology, reducing in-hospital paging errors, adverse event surveillance and transitions in care.

He is also involved in medical education research. He was the principal author of a systematic review and a state-of-the-science review, which summarize the best evidence for how to teach quality improvement and patient safety to residents and medical students. Current research focuses on teaching error disclosure skills to residents, and evaluating the impact of a co-learning model on resident and faculty learning about quality improvement.

Past Faculty Advisors

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