Patient-Physician Communication

Speaker: Dr. Wendy Levinson, Sir John and Lady Eaton Professor and Chair of the Department of Medicine at the University of Toronto

Date: March 5, 2012

**Only audio is available for Dr. Levinson’s talk. Click here to listen to Dr. Levinson’s talk.



Medication Reconciliation

Speaker: Margaret Colquhoun, Co-Lead Medication Reconciliation, Institute for Safe Medication Practices Canada

Date: January 24, 2012

PowerPoint Slides



Bad people don’t produce poor quality – bad processes do!

Speaker: Dr. Mike Carter, Professor, Department of Mechanical and Industrial Engineering, University of Toronto; Director, Centre for Research in Healthcare Engineering

Date: November 21, 2011

Dr. Carter’s PowerPoint Slides



The Virtual Ward: At the intersection of clinical care, quality improvement and research

Speaker: Dr. Irfan Dhalla, Staff Physician, St. Michael’s Hospital

Date: October 31, 2011

Dr. Dhalla’s PowerPoint Slides


From Swiss Cheese to Cheddar Cheese

Speaker: Dr. Anne Matlow, Medical Director of Patient Safety, Sick Kids Hospital

Date: October 14, 2010